Frequently asked questions

for What type of boats does docked and Docked - Tritoon work?

Docked works with standard 8.5’ beam pontoon boats at lengths from 18’ to 30’. Docked - Tritoon works for standard 8.5’ beam pontoon and tritoon boats at lenghts from 18’ to 30’. Docked and Docked - Tritoon works for boats with pontoon diameters up to 32”.

Does Docked keep the boat in the water when docked?

Yes, your boat remains in the water when docked on Docked and Docked - Tritoon. This makes it easier to dock, launch, load and unload the boat. There’s nothing easier!

Does Docked keep my boat secure in the water or do I have to worry about wind and rough water?

Docked keeps your boat extremely secure in the water so you don’t have to worry about days with high wind and rough water due to heavy boat traffic or weather. Thanks to its patented design* , your boat is secure from blowing off the dock in unfavorable conditions - just simply tie off as you normally would given the conditions (e.g., current, wind, traffic, etc.) and put your mind at ease knowing your boat is secure. Don’t worry, you’re Docked!

Is docked available in stores or do i have to order on the website?

Docked is currently available in select stores in Maine and New Hampshire and by pre-sale from our website. We are working diligently with retail partners to be able to offer Docked products to you in your area for easy pickup and no shipping costs. And, while we offer standard shipping for $250, we are also offering local delivery in parts of New England at no charge - just email us for details.

How quickly can i get my docked unit?

We are working diligently to meet demand and currently have a 30-day lead time to ship your Docked unit to you. Click pre-order today to ensure you get yours as soon as possible.

do i have to assemble docked?

Docked will come to your door in a box approximately 96” long, 20” wide, and 13” tall. Inside the box you’ll find 11 sections to be assembled with included hardware which require a power/impact driver and nothing else. Also in the box you’ll get instructions, mounting hardware, and a cool sticker! Docked is made for one person to be able to assemble in minutes - probably 10 or so if you consider yourself a relatively handy person.

Is docked difficult to install?

No! In fact, Docked is the easiest docking solution to install on the market! One of its many benefits is that you won’t need any help to install - it should take a maximum of 10 minutes total for one person, and if you’re in an area where you need to remove your dock during the winter, removal is even quicker and only requires one person.

Is Docked good for salt water or only fresh water?

Docked was designed and intended for fresh water lakes and ponds. Due to the design, Docked doesn’t work as intended with the tides unless it is attached to a floating dock. If you have water level fluctuations and a floating dock to attach Docked to, you’re good to go. That said, fixed docks in tidal waters won’t be suitable for Docked. We are developing a simple floating dock and ramp setup as well as a mounting device that can be height-adjusted to be used in any situation and will have that available in the coming months - stay tuned!

How durable is docked?

Docked is made from highly-customized, marine-grade, UV-stabilized materials meaning it will live up to the harshest sun and weather elements year in and year out, giving it an extremely long useful life.

But what if something breaks?

Even though our products are built for longevity and tested six ways to Sunday, we realize there will be some situations when something breaks. If that happens, don’t worry! Docked has a 3-year limited warranty on parts (and replacing any broken part can be done simply by you). If this happens, just email or call us and we’ll get you taken care of. But don’t forget to fill out your warranty form after your purchase - you can find that on our website here: Warranty Info

What about maintenance?

If there ever was a boating product that can be considered “maintenance free” it’s Docked. If you live in a climate where you don’t need to remove your docks in the winter, you will likely never have to touch your Docked unit for the life of the product.

Speaking of winter, what do I do with docked in the winter?

If you remove your docks in the winter in your lake or pond, simply detach Docked and pull it onto shore. And, while you can just simply leave it outside over the winter, we recommend taking the extra ten minutes or so to disassemble Docked and store it in your basement, garage, shed, or boathouse. Soon, you’ll be able to pickup one of our custom bags to make carrying and storing Docked even easier!

*Patent Pending - Provisional Patent # 63/742,038